TERMS OF SERVICE

These terms and conditions outline the rules and regulations for the use of Mix Melody’s website and services. By accessing this website, we assume you accept these terms. Do not continue to use Mix Melody if you do not agree to all of the terms and conditions stated on this page.

1. Overview

By visiting our site and/or purchasing a personalized song from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional policies referenced herein. These Terms of Service apply to all users of the site, including browsers, customers, and/or contributors of content.

2. Eligibility

By using our Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

3. Service Description

Mix Melody provides a personalized song creation service tailored to customers' requests. This includes the composition, production, and delivery of a custom song based on the information and preferences provided by the customer. Our services may be subject to specific guidelines or limitations as set out on our website.

4. Orders and Payments

When placing an order, you agree to provide accurate and complete information. Payment must be made at the time of ordering. We reserve the right to cancel or refuse orders if information provided is incomplete or payment is not processed.

5. Revisions and Delivery

We offer up to three revisions for each song order. Revisions are only applicable to the specific song initially ordered. Each revision request must be submitted within 7 days of delivery, and additional revisions may incur extra charges. Delivery times will be discussed during the order process but may vary based on workload.

6. Intellectual Property

All content, including songs, designs, logos, and other materials provided through Mix Melody, is the property of Mix Melody or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or otherwise use these materials for any commercial purpose without our express written consent.

7. Personal Information

Your submission of personal information through the site is governed by our Privacy Policy. By using our service, you agree to the collection and use of information as described in our Privacy Policy.

8. Refunds and Cancellations

Our refund and revision policy is outlined in our Refund Policy. Please refer to it for details on how to request refunds or revisions.

9. Prohibited Uses

You agree not to use our service for any illegal or unauthorized purpose. You may not use the service to transmit any harmful code, virus, or spam, or to infringe upon the rights of others. Violation of these terms may result in the termination of your access to our services.

10. Limitation of Liability

In no event shall Mix Melody or its affiliates be liable for any damages arising out of the use or inability to use our services, including but not limited to direct, indirect, incidental, punitive, or consequential damages.

11. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

12. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of your place of residence.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at [email protected].

 

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